Printmeit.com Limited Website Agreement

CLIENT
The above named client has contracted Printmeit.com for the specific purpose of designing and developing a website.

OVERVIEW
To provide a website and give Content Management access via our DIY Website Maker system.

  • Design and styling of website ready for launch
  • 5 pages with all content inputted ready for launch
  • Input of up to 20 photographs into a gallery
  • Input of up to 20 products into your e-commerce shop (if e-commerce option selected)
  • .co.uk domain name
  • Up to two POP3 email accounts

SERVICES REQUIRED
All services described herein are to be performed by Printmeit.com and/or its contractors in accordance with the most commonly accepted standards and practices.

COST
Notwithstanding any prices in literature or on web pages, the customer agrees that the services described in this contact shall be completed for  plus VAT. VAT is charged at 20%.

ADDITIONAL SERVICES
The terms and conditions set forth in this document constitute the sole agreement between Printmeit.com and the customer regarding this agreement.  Any additional work not specified in this contract must be authorized in writing or via email.  Should the customer desire additional modifications beyond the terms of work specified above, the customer agrees to pay Printmeit.com an additional fee based on the standard rate of £30.00 plus VAT per hour (subject to change). Work will be carried out during the office hours of 8.00am till 5.00pm.

PAYMENT
The customer agrees to pay Printmeit.com a non-refundable deposit of 50% of the total setup fee plus VAT on the execution of the agreement. On completion of the work the remaining 50% balance is due within 7 days. Should collection activities become necessary, the customer agrees to pay all fees relating to said activities.

CANCELLATION OF AGREEMENT
Should the customer wish to cancel this agreement and all related services they will be held responsible for, and agree to pay for, all fees relating to work carried out up to the time of cancellation. 

SUB-CONTRACTING
Printmeit.com reserves the right to assign other Developers or subcontractors to this project.

WARRENTIES AND LIMITATIONS OF LIABILITY
You agree that Printmeit.com will not be responsible for any losses that may incur where Services are accessed by third-parties through illegal or otherwise unauthorized means, including but not limited to situations where data is accessed through the exploitation of security gaps, weaknesses or flaws (whether known or unknown to Printmeit.com at the time) which may exist in the Services or in Printmeit.com's equipment used to provide the Services.

Under no circumstances will Printmeit.com be liable for any consequential, indirect, incidental, special or punitive damages, or loss of profits, revenue, data or use by Customer, any of its customers, or of any other third party, whether in an action in contract or tort or strict liability or other legal theory. Printmeit.com will not be liable to Customer, any of its customers, or any other third party, for any loss or damages that result or are alleged to have resulted from the use of or inability to use the Services, or that results from mistakes, omissions, interruptions, deletion of files, loss of data, errors, viruses, defects, delays in operations, or transmission or any failure of performance, whether or not limited to acts of God, communications failure, theft, destruction or unauthorized access to Printmeit.com 's records, programs, equipment or services. 

TRADEMARKS AND COPYRIGHTS
The customer represents to Printmeit.com and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Printmeit.com for inclusion in Web pages are owned by the customer, or that the customer has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Printmeit.com from any claim or suit arising from the use of such elements furnished by the customer.  Copyright to the assembled work of Web pages produced by Printmeit.com is owned by Printmeit.com. Upon final payment of this contract, all rights owned by Printmeit.com as to the design, graphics, and text in this web site transfer to the customer. Printmeit.com reserves the right to reuse any proprietary software, programming functions or code libraries that do not directly pertain to client's design, graphics, text and other copyrighted or protected content. 

COMPLETITION
Although every effort is made to ensure that all work is carried out to the utmost completion there are sometimes when a project may contain errors not detected at the time of publication. We will in all cases rectify without question to your satisfaction and to the specification as requested within this agreement.

HOSTING AND DOMAIN CHARGES
The hosting and .co.uk registration are included in your monthly fee.

ESTIMATED DEVELOPMENT TIMESCALES AND CUSTOMER REQUIREMENTS
Estimated timescale: 10 working days from the point off all content and images being submitted by the customer.

STANDARD SERVICE
We at Printmeit.com would consider ourselves to be friendly and professional. We aim to try and keep our customers up to date with progress of their ongoing projects via email and answer queries as quick as we can. However sometimes we do have busy spells or we may have urgent/ technical situations that crop up either connected with your job or another project. We do try to keep up to date with the latest technology to aid the construction of customer’s projects and sometimes we may introduce new methods to help the development of your project this is standard practice to help benefit you the customer.

Technology moves fast with the world wide web and browsers are updated on a regular basis that we at Printmeit.com have no control over. In this event after a long period of time websites or systems may become more difficult to update and render certain functions of the websites / systems unusable and customers will be charged a fee to rectify any issues that may crop up. It may be more beneficial and cost effective to you to keep your website or systems up to date to help move with the latest technology.

Printmeit.com may sometimes experience technical equipment or electrical failure which effects our internet connection which is something totally out of our control, in situations like this we will try our best to inform you of the situation and work fast to mend the failure/fault.

The above scenarios may delay your project which is something that we cannot control in many instances so for that reason we always suggest an estimated completion date for your project. If you request an update on your project please contact us by email at info@printmeit.com and we will be happy to answer any questions.

YOUR PROJECT
Unless quoted or advised otherwise all content (information and products etc) is to be input by you the customer. But please don’t worry, training will be given either over the telephone or in an arranged meeting. If you are in anyway unsure about this please refer to your online agreement or please email us at info@printmeit.com for confirmation. A user guide is available on request.

AMENDMENTS AND ADDITIONAL ORDERS
We at Printmeit.com welcome any amendments or additional orders to your project. We do like to ensure the original order has been completed before any further work is added to your project. All extra work you wish to be carried out that has been discussed over the telephone must be emailed over to us in order to provide you with an accurate quotation, this is to ensure the correct price is given and we have a definite understanding of your requirements. Older systems that are requested to be updated are a little bit more difficult to update and may take longer to complete. Please bare with us on these as this is due to technology moving fast and browsers are updated on a regular basis that we at Printmeit.com have no control over. 

TRANSFER OF WEBSITE
We have spent considerable time developing our DIY Website Maker system. All our websites are run off the same central database. Unfortunately websites that we have developed using the DIY Website Maker system are unable to be transferred to another hosting provider as they need to connect to the database. The database is unable to be connected to via another hosting provider.

SEARCH ENGINE OPTIMISATION (SEO)
Printmeit.com are unable to offer any guarantees that your website will be listed on various search engines as these are out of our control. We recommend that you employ the services of a Search Engine Optimisation (SEO) company.

TECHNICAL ISSUES
Sometimes some services become unavailable for short periods of time. This could be due to a number of things, firstly it could be down to the hosting company as sometimes they updated their systems and your website, system or emails can become unavailable for a short period of time, in this situation please wait at least 1 hour before contacting us to investigate the problem. Secondly it could be down to your machine, please check your software and hardware connections and test your website, system or email function on a different machine before contacting us. And finally if you are overdue in paying an invoice with us for any of the above services or any work that you have ordered, you will need to contact us to arrange payment before services can resume to normal.

Please call us on 01207 247 000 or email us at info@printmeit.com. Please inform us of any information that may help our investigations such as your full website or email addresses or of any error messages you can see. We will investigate the problem for you and get back to you as soon as we can. 

PLEASE KEEP US UP TO DATE
We at Printmeit.com like to keep our records up to date, so we ask kindly if you can inform us of any changes to your contact details. This helps us not to only keep our records up to date but it also helps us when it comes to renewing your packages or any services with you and ensures all packages are invoiced to avoid any down time to your site, system or emails. 

YOUR PACKAGES WITH US
We would be very grateful if you can inform us in writing of any cancellations to any services you have with us if they are no longer required ie hosting, domain name renewals and email accounts etc. Failure to do so may result in fees being applied to your account if you have already been invoiced from us. Printmeit.com pay in advance for your packages direct to our supplier to avoid disruption to your online service and if we are not informed otherwise we will automatically renew these services for you. If these packages are not cancelled on time a fee maybe applied to your account to cover Printmeit.com’s costs.